Training and Seminars
Support and Services
To make the deployment of the bison.box in your company as efficient and productive as possible, you may choose among various options.
In addition to our technical service hotline, our client advisers are available as competent contact persons even outside the normal project transaction to address questions regarding the know-how transfer issues and specific application issues. On the first Friday of each month, our product management presents the latest innovations for the bison.box before they become available as monthly software releases to be activated by all clients.
During ongoing implementation projects, we provide the permanent kind of support for the know-how transfer that is so important for the long-term success of a project as we work in close consultation with the process owners on the client side. We train the key users and application administrators of our clients – and we will gladly handle the training and schooling of their staff any time.
Moreover, we offer a number of optional add-on services. For example, we will support you during the onboarding of your asset holdings, the data analysis and the data enrichment – especially when the data of large-scale acquisitions need to be imported. We will create customised reports according to your specifications or help with the customisation of the standards delivered. If needed, we will also provide human resources to help clients cope with peak workloads during the planning process or in the area of data analysis/data processing in the context of the transaction processes.
To make the deployment of the bison.box particularly efficient and productive, we offer you a number of optional services. For example, we will set up the software for you, provide decisive support in the form of know-how for ongoing projects, or will train your staff in the use of the software. Put a different way: Professional add-on services are available to you – and you can count on short response times when calling our hotline.